Medical Expert:

  • Organizing and integrating medical expertise using a patient-centred approach in the clinical encounter;


  • Patient-centred communication with patients and families (i.e. developing therapeutic relationships, sharing information);
  • Communication specific content (i.e. sexual history taking, informed consent);
  • Challenging communication scenarios (i.e. angry/demanding patients); 
  • Language development including correct phrasing, tense, word choice;
  • Tailored feedback in regard to the impact of nonverbal/communication (i.e. body language, tone, facial/expression);
  • Documentation;


  • Enhancing interactions with health care teams (i.e. psychological safety);
  • Understanding professional roles and responsibilities;
  • Self-awareness and self-regulation in the workplace;
  • Intra/inter professional communication;
  • Strategies for promoting understanding, managing difficulties and resolving conflict with colleagues and teams;
  • Relational Awareness & Management;
  • Mediation;
  • Giving, receiving and asking for feedback;


  • Leadership Support and Development;
  • Time Management;
  • Career Development;
  • Practice Management;

Health Advocate:

  • Awareness/Integration of social determinants of health;


  • Identification and Management of learning needs;
  • Working with research teams;
  • Preparation for oral component of Royal College Physicians and Surgeons of Canada certification examination;


  • Allegations of disruptive behaviour;
  • Physical Health and well-being (e.g. burnout, transitions, career planning, lifestyle behaviour change, stress management);
  • Boundary concerns.