• Customized educational plans that address CanMEDS Roles;
  • Opportunity to address unhelpful behavior/poor performance in a safe environment;
  • One on one skills-based coaching with tailored feedback and guided reflection;
  • Opportunity for role-play, role-modeling and reflection on practice; 
  • Close liaison with workplace setting (e.g. Chief of Staff, mentors, Nurse Manager);
  • Integration of relevant CPSO, CCFP and Royal College guidelines, evidence-based literature and frameworks; 
  • An approach based on Brief, Solution focused and Cognitive Behavioral Therapy modalities;
  • Referral for mental health, substance use, specialized counseling concerns;
  • Skype, Facetime;
  • Co-constructed 360 or focused feedback surveys
  • Summary Reports;
  • Follow-up

Sample Case: Individual referred because of disruptive behaviour with co-workers

  • Relevant Reports received and analyzed;
  • Tentative learning plan constructed;
  • Initial meeting with physician where learning plan further modified based on need;
  • Graduated meetings. Approximately 15-20 hours;
  • Focus on alternative strategies for managing difference, assigned readings, nuanced feedback, guided reflection, and role-play;
  • Ongoing exchange of information with workplace mentor regarding performance and progress;
  • Follow-up meetings for review and reinforced progress;
  • Summary Report